Contact us
The fastest way to reach us is WhatsApp. A real person replies in about 15 minutes between 8:00 and 23:00 Almaty time (UTC+5), seven days a week. Outside those hours, leave a message or use the request form, and we answer first thing in the morning; if you are already on the road, your driver's number is in your confirmation.
+996 777 889 992: quotes, bookings, changes and help during your trip. Send us your route, date, time, number of guests and luggage, and we reply with a fixed price per car.
- booking@ridekz.com: new bookings, changes, cancellations, refunds and invoices.
- hello@ridekz.com: general questions, privacy requests, press and anything else.
We answer emails within one business day, usually much faster.
Partners and drivers
Hotels, DMCs and tour operators, see partner rates. Licensed drivers in Kazakhstan, see how to join.
Before you write
Prices for every route are on our price list, and the most common questions about payment and cancellations are answered in our payment and refund policy.
Company
RideKZ is operated by GG Services Limited, Hong Kong. Company details.